Technical Support

Contact Our Support Team

We're here to help you every step of the way. Get the support you need from our team of ARC specialists

Live Chat

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Email Support

24-hour response

support@arc.sa

Phone Support

Arabic support available

+966 12 345 6789

Technical Issue

Report a technical problem or system bug

Immediate Response

Feature Suggestion

Suggest a new feature or system improvement

We value your ideas

File Complaint

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Quick Resolution

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Support Hours

Sunday - Thursday9:00 AM - 6:00 PM
Friday - SaturdayEmergency only
TimezoneGMT+3 (Riyadh)

Response Times

High Priority
< 2 hours
Medium Priority
< 24 hours
Low Priority
< 48 hours

Emergency Contact

For critical production issues outside business hours

+966 50 000 0000